Technology moves fast. Small businesses are looking for new trends even before the last one becomes big. The willingness of a business leader to understand and embrace new technology can break or make a company succeed. Outlined below are technologies small enterprises need to implement to win in the competitive market.
Chatbots could simply transform your customer’s online experience with your business or brand. If a company has a bot, then instead of your online consumer going through a search feature on your site for things like store hours, specials and more, the chatbot would return these results in a more communicative style.